Do I need to make an appointment?

  • Appointments are not required, but it’s a good idea to book one.  We can then guarantee you have a stylist to work with and a dressing room reserved for you.  

 

Are alteration costs included in the price of the dress?

  • No.  Alteration costs are not included in the price of the dress.  We do not have an inhouse seamstress.  We can refer you to our preferred seamstress.  

 

What do I bring to my bridal appointment?

  • You might want to consider bringing a strapless bra, or your wedding shoes.  

 

How long does a bridal appointment last?

  •  We reserve an hour and a half appointment time for you 

 

How long does it take for my wedding dress to come in?

  • Typically 4 to 5 months

How soon should I start shopping for my wedding dress?

  • We suggest a year to a year and a half out from your wedding. If you find the ONE, BUY IT!  

Suit & Tuxedo FAQ

What is the quality of your garments?

  • In order to achieve our high standards for fabric, fit, and price, we designed and manufactured our own exclusive brand, Seven–26, created by the founder and CEO George Zimmer. The luxurious, in-hand feel of premium wool in all our suits and tuxedos delivers a natural drape that’s flattering in ways lower-grade wool and poly-blends can’t replicate. Our tuxedos feature 100% super 130s–140s wool, satin-faced/piped lapels, and a bespoke lining story, in slim or modern fits. Our suits feature 100% super 120s–130s wool, side vents, and a bespoke lining story, in slim and modern fits. All of our shirts feature 100% breathable cotton to keep you cool and comfortable at all times.

 

What sizes do you offer?

  • We offer sizes 3T through men’s 66L in select styles. Our slim fit styles are available up to size 46XL in our jackets and vests. We offer slim pant styles up to a 40" waist.

 

Do your pants have an adjustable waistband?

  • Our pants are designed with a hidden Flex Fit waistband that will automatically expand up to one (1) inch on both sides if needed.

 

Are the shirt collars adjustable?

  • Our shirts are designed with a Flex Fit collar neck and will expand up to one (1) inch if needed.

 Are all of your pants able to be worn with a belt or suspenders?

  • Our suit pants have belt loops and accept a belt; our tuxedo pants do not. While our pants do not have buttons for suspenders, they do accept clip-on suspenders.

 

How do I care for my garments once I receive them?

  • To ensure that you look sharp for your big day, make sure that after receiving your garments and trying them on, you hang up all garments to avoid any wrinkles. If necessary, you can use steam to remove wrinkles (using a fabric steamer or just a steamy bathroom). Do not iron the garments. If you are experiencing more than minor wrinkling, please contact us for assistance.

 

 Will I be charged if there is any damage to my rental?

  • If we can restore the garment to our quality standards using our in-house tailors and dry cleaning facility, we will do so, free of charge. If the garment is considered damaged beyond repair or destroyed, you may be charged a replacement fee. This damage is assessed by the returns department, and fees may vary.

 

Will I be charged if I lose an item or it doesn’t ultimately get returned?

  • If you return your items and something is missing, we will contact you to see if you still have the missing items. If you do, we will help arrange for their return. If you returned all items to an authorized UPS location with the return label applied but the shipment was lost in transit, you will not be charged for the lost items. If any items are truly lost or destroyed, you will be charged a replacement fee for these items. The following is an itemized list of replacement fees:

·       Jacket: $600.00

·       Pants: $200.00

·       Vest: $150.00

·       Shirt: $100.00

·       Tie: $100.00

·       Cummerbund: $100.00

·       Shoes: $200.00

·       Belt: $100.00

·       Cufflinks and Studs: $50.00

·        

·     What is the damage waiver charge?

  •  The damage waiver charge is a $6.00 nonrefundable fee that covers the cost of a quality control inspection, minor repairs, and cleaning related to normal use of the rental garments. In other words, you don’t have to sweat the small stuff. That said, if a rental garment is destroyed beyond repair, you may be charged a replacement fee. See our rental agreement for details.

 

Can you match my wedding colors?

  • We have a variety of colors to match or complement the colors of your wedding. If you need a style consultation, please contact us - we are only a phone call away!